Shipping Policy

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekend or holidays.

Return Policy

You have 14 calendar days to return an item for the date you received it.

To be eligible for a return, you item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item. 

If you have any questions on how to return your item to us. Contact us +6011 1601 2769.

Privacy Policy

We do not share your contact information with anyone. when you place your order with RAFAALY, your contact information is not passed on to any source.